Account Management
Account Status
Not sure when your subscription expires? If your payment has been received? Click here to check your account status online! As always, if you do not find the information you are looking for, please contact us by email support@sunset.com.
Billing/Payment
If you would like to pay your bill in full using your credit card, click here to go to our secure payment page. If you are having trouble submitting a payment online, please click here for help or email support@sunset.com.
Payments may also be mailed to:
Sunset Magazine
PO Box 680
Lincolnshire, IL 60069-9827
You may also call 1-800-777-0117 if you prefer to pay over the phone.
If you would like to check your payment status, please click here.
If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us by email support@sunset.com.
Cancellation
You may cancel your subscription online by clicking here. You may also contact us by email support@sunset.com. We will promptly stop your service.
If you canceled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have canceled, please ignore them.
If you require further assistance, please contact us by email support@sunset.com.
Change of Address
You can quickly and easily change your address online by clicking here! You may also contact us by email support@sunset.com.
Damaged Print Issues
If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us by email support@sunset.com.
If this is an isolated event, you can report a damaged issue online by clicking here. Your subscription will be extended to make up for the damaged issue. If you would prefer to receive a replacement issue, please contact us by email support@sunset.com.
Duplicate Subscriptions
If you are receiving duplicate copies of SUNSET, please click here to correct the problem. You may also contact us by email support@sunset.com.
Late or Missed Print Issues
If you have missed an issue, we may have an incorrect address on file. Please click here to verify your address. Your magazines may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account. Any outstanding balance on your account will be listed in the upper right-hand corner of the page. If you would like to pay in full for your subscription, please click here to go to our secure payment page.
If none of these explanations apply, please click here to report the missed issue. Your subscription will be extended to make up for the missed issue. If you would prefer to receive a replacement issue, please contact us by email support@sunset.com.
Renewals
If you would like to renew your subscription, click here to go to our online renewal form. Your renewal order will be added to the end of your current subscription. If you would like to find out when your subscription expires, please Click here.
Temporarily Suspend Delivery
If you will be out of town for a while, or would like to temporarily stop your subscription for any reason, please click here. You may also contact us by support@sunset.com.
Contact Us
Contact Customer Service
Welcome to the SUNSET Help Desk!
Contact us at 1-800-777-0117 or by email support@sunset.com.
Letters to the Editor
Please include your full name, address, and home telephone number, and contact us via email. If published, letters may be edited for purposes of clarity or space.
Email: readerletters@sunset.com
Digital Magazine
Download Our App
Sunset has its own app for both iOS and Android devices--download the latest issue, peruse vintage issues from decades past, and search our archive of 7,000+ recipes. Click here to download the iOS app, or click here for the Android app.
How Do I Login?
When you first open the app, click the Account icon in the lower righthand corner of the screen. You can then "sign in" using the email address you provided when you first subscribed to Sunset.
If you're still having problems, please email us at support@sunset.com.
General Information
Back Issues
Back issues are not considered part of a subscription order. However, available back copies can be purchased from the
following address. Prices may vary, and the availability of an issue may differ according to consumer demand.
Sunset Magazine
Single Copy Desk
PO Box 680
Lincolnshire, IL 60069-9827
You can also call 1-800-777-0117 if you prefer to order by phone. All single copy orders must be paid at the time of order.
You will need to provide the name of the magazine, exact cover date of the issue, and the number of copies you wish to order.
If you are ordering more than 10 copies of a back issue, please call to inquire about bulk discounts.
Privacy
Click here to view SUNSET's privacy statement. This page will also offer you the opportunity to limit how your personal information is used.
Promotions & Offers
Subscriber's Automatic Renewal Program
"Subscriber's Automatic Renewal Program" is a hassle-free subscription program in which we automatically continue your service without sending you renewal notices. You are always in control of your subscription and may cancel at any time. Call 1-800-777-0117 or email support@sunset.com and one of our representatives will be happy to assist you.
Subscription
Gift Subscriptions
SUNSET makes a great gift.
Click here to go to the SUNSET's online gift page.
How to Order
Click here to go to the SUNSET's online order page.
How do I subscribe?
You can subscribe by clicking here.
What is included in a subscription?
There are several options to subscribe to SUNSET:
SUNSET Print-Only includes SUNSET magazine delivered to your mailbox.
SUNSET Digital-Only includes SUNSET magazine digitally delivered to select devices.
SUNSET Print + Digital includes both the Print and Digital versions of SUNSET magazine.
How do I upgrade, change, or cancel my subscription?
Please contact customer service by clicking here or by calling 1-800-777-0117
What issues am I entitled to as part of my digital subscription to SUNSET magazine?
You are entitled to available issues as far back as the start of your subscription or that we have published in the library.
Do my issues expire?
No. Any purchased digital issues or issues available as part of your subscription are yours to keep (unless you delete the downloaded version from your device).
How do I cancel the digital subscription I purchased on my device?
You will have to cancel your subscription by contacting the digital partner through whom it was purchased.